Terms of Service

Welcome to DealEngineAI. These Terms of Service ("Terms") govern your use of our AI-powered commercial real estate analysis platform and related services provided by DealEngineAI.

1. Acceptance of Terms

By accessing or using DealEngineAI services, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of these Terms, you may not access our services.

2. Description of Service

DealEngineAI provides:

• AI-powered analysis of commercial real estate documents
• Investment evaluation and recommendation services
• Investor matching and networking capabilities
• Cross-border transaction support (US and Mexico)
• API access for third-party integrations
• Educational content and market insights

3. User Accounts and Registration

Account Creation

• You must provide accurate, current information during registration
• You are responsible for maintaining account security
• You must be 18 years or older to create an account
• One account per person or entity

Professional Use

DealEngineAI is intended for professional commercial real estate activities. Users must have legitimate business purposes for accessing our services.

4. Subscription Plans and Payment

Plan Types

• Starter Plan: Basic analysis features with usage limits
• Professional Plan: Advanced features and increased limits
• Enterprise Plan: Full platform access and custom integrations

Billing Terms

• Subscriptions are billed monthly or annually in advance
• All payments are processed securely through Stripe
• Prices are subject to change with 30 days notice
• No refunds for partial months of service

5. Acceptable Use Policy

Permitted Uses

• Commercial real estate investment analysis
• Due diligence and underwriting activities
• Professional property evaluation
• Investor networking and deal sourcing

Prohibited Activities

• Uploading fraudulent or illegal documents
• Attempting to reverse engineer our AI algorithms
• Sharing account credentials with unauthorized users
• Using the service for non-commercial real estate purposes
• Violating intellectual property rights
• Disrupting or interfering with service functionality

6. Intellectual Property Rights

Our Content

• DealEngineAI owns all rights to our platform, AI models, and analysis algorithms
• Our trade names, trademarks, and logos are our exclusive property
• Users receive a limited license to use our services for permitted purposes

User Content

• You retain ownership of documents and data you upload
• You grant us license to process your content to provide our services
• You represent that you have rights to upload and analyze your documents

7. Data Security and Confidentiality

Security Measures

• End-to-end encryption for all data transmission
• SOC 2 compliant infrastructure and processes
• Regular security audits and penetration testing
• Limited access controls and employee background checks

Confidentiality

• We treat all uploaded documents as confidential
• No sharing of specific deal information without consent
• Anonymized data may be used for AI model improvement

8. Service Availability and Performance

Uptime and Reliability

• We strive for 99.9% uptime but do not guarantee continuous availability
• Scheduled maintenance will be announced in advance
• Emergency maintenance may occur without prior notice

Analysis Accuracy

9. Third-Party Services and Integrations

Our platform integrates with:

• Payment processors (Stripe)
• Email services (Postmark)
• Professional databases (Apollo.io)
• Communication platforms (Twilio)

Third-party services are governed by their own terms and privacy policies.

10. Limitation of Liability

Service Limitations

• DealEngineAI provides analysis tools, not investment advice
• Users must conduct their own due diligence
• We are not responsible for investment decisions or outcomes
• Analysis results are estimates and may contain errors

Liability Cap

Our total liability to you for any claims is limited to the amount you paid for our services in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify DealEngineAI against claims arising from:

• Your use of our services
• Violation of these Terms
• Infringement of third-party rights
• Fraudulent or illegal activities

12. Termination

By You

• Cancel subscription anytime through account settings
• Access continues until end of current billing period
• Data export available for 30 days after cancellation

By Us

• We may terminate for Terms violations
• 30 days notice for convenience termination
• Immediate termination for serious breaches

13. International Usage

Cross-Border Compliance

• Services available in United States and Mexico
• Compliance with applicable laws in both jurisdictions
• Currency conversions provided for reference only
• Tax implications are user's responsibility

14. Changes to Terms

We may modify these Terms with 30 days advance notice. Continued use of our services after changes constitutes acceptance of new Terms.

15. Dispute Resolution

Governing Law

These Terms are governed by the laws of [State/Province], without regard to conflict of law provisions.

Arbitration

Disputes will be resolved through binding arbitration rather than court proceedings, except for intellectual property claims.

16. Contact Information

17. Additional Terms for API Users

Rate Limits and Usage

• API requests subject to plan-specific rate limits
• Excessive usage may result in temporary suspension
• Commercial API usage requires Enterprise plan

API Keys and Security

• Protect API keys like passwords
• Report suspected key compromise immediately
• Regular key rotation recommended

18. Investor Matching Terms

Introduction Services

• We facilitate introductions but are not investment brokers
• No guarantee of funding or investment outcomes
• Users responsible for compliance with securities laws
• All negotiations and agreements are between users