Privacy Policy

DealEngineAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered commercial real estate analysis platform.

1. Information We Collect

Personal Information

We collect information you provide directly, including:

• Name and contact information (email, phone number)
• Professional information (company, job title, role)
• Account credentials and profile data
• Payment and billing information
• Communication preferences

Property and Document Data

When you use our analysis services, we process:

• Property documents (leases, LOIs, rent rolls, financial statements)
• Property information and financial data
• Analysis results and investment metrics
• User-generated content and feedback

Technical Information

We automatically collect:

• Device and browser information
• IP address and location data
• Usage patterns and analytics data
• Cookies and tracking technologies
• Log files and performance metrics

2. How We Use Your Information

We use your information to:

• Provide Services: Analyze property documents, generate investment reports, and deliver AI-powered insights
• Account Management: Create and maintain user accounts, process payments, and provide customer support
• Communication: Send service updates, analysis results, marketing communications, and respond to inquiries
• Improvement: Enhance our AI models, analyze usage patterns, and develop new features
• Legal Compliance: Meet regulatory requirements and protect against fraud and abuse
• Investor Matching: Connect users with relevant commercial real estate investors and opportunities

3. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist with platform operations (email delivery, payment processing, analytics)
• Professional Partners: Qualified commercial real estate investors and professionals for deal matching (with your consent)
• Legal Requirements: When required by law, court order, or to protect rights and safety
• Business Transfers: In connection with mergers, acquisitions, or sale of assets

We do NOT sell your personal data to third parties.

4. Data Security

We implement robust security measures:

• Industry-standard encryption for data transmission and storage
• Regular security assessments and penetration testing
• Access controls and employee security training
• SOC 2 compliance and security certifications
• Secure cloud infrastructure with backup and disaster recovery

5. Data Retention

We retain your information:

• Account Data: While your account is active and for 7 years after closure
• Property Documents: For the duration of your subscription plus 3 years
• Analysis Results: Permanently, unless you request deletion
• Marketing Data: Until you unsubscribe or request removal

6. Your Privacy Rights

You have the right to:

• Access: Request copies of your personal information
• Correction: Update or correct inaccurate data
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Limit how we process your information

7. International Data Transfers

DealEngineAI operates globally and may transfer data to:

• United States (primary data centers)
• Mexico (for bilingual analysis services)
• European Union (for EU users)

All transfers comply with applicable data protection laws and include appropriate safeguards.

8. Cookies and Tracking

We use cookies and similar technologies for:

• Essential website functionality
• Analytics and performance monitoring
• Personalization and user preferences
• Marketing and advertising (LinkedIn Ads, Google Analytics)

You can control cookie preferences through your browser settings.

9. Children's Privacy

DealEngineAI is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services constitutes acceptance of any changes.

11. Contact Information

12. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights

To exercise these rights, contact us at privacy@dealengineai.com.

13. European Privacy Rights (GDPR)

For users in the European Union, we process data under the following legal bases:

• Consent: For marketing communications and optional features
• Contract: To provide our analysis services
• Legitimate Interest: For security, fraud prevention, and service improvement
• Legal Obligation: To comply with applicable laws

14. Industry-Specific Compliance

As a financial technology platform serving commercial real estate professionals, we comply with:

• Financial privacy regulations
• Commercial real estate industry standards
• Cross-border data transfer requirements (US-Mexico operations)
• Professional service provider confidentiality obligations